Privacy Policy

Privacy Policy for Cyber Ballet LLC

Last Updated: 10/25/2024

1. Introduction

At Cyber Ballet (“we,” “our,” or “us”), we prioritize your privacy and the security of your personal information. This Privacy Policy outlines how we collect, utilize, share, and protect your data when you engage with our websites and web domains (https://cyberballet.com), (http://cyberballet.org), use our services, or participate in our training programs.

We are committed to transparency regarding our data practices. This policy applies to all users, including students, instructors, and visitors. By using our website or services, you consent to the terms of this Privacy Policy.

2. Information We Collect

2.1 Information You Provide to Us

We collect information that you voluntarily provide, including:

Personal Identification Information: Name, email, phone number, postal address, and date of birth (when necessary).
Account Information: Username, password (stored securely), and optional profile picture.
Educational Information: Course enrollments, progress data, and certifications.
Payment Information: Billing address and payment details (processed securely).
Communication Data: Comments, support inquiries, survey responses, and testimonials.
Media Uploads: Profile pictures and assignments.

2.2 Information We Collect Automatically

When you visit our website, we automatically gather:

Device and Browser Information: IP address, browser type, operating system, and device type.
Usage Data: Pages visited, time spent, clicks, and referral sources.
Location Data: Approximate or precise location (if permitted).
Log Data: Access dates and times, error logs, and technical errors.
Cookie Data: Session identifiers, preferences, and authentication status.

3. How We Use Your Information

We use the collected information for various purposes, including:

Service Delivery: To deliver training programs, personalize learning, and provide customer support.
Communication: To send important updates, respond to inquiries, and engage in marketing (with your consent).
Legal Compliance: To adhere to legal obligations and ensure security against fraudulent activities.
Analytics and Research: To improve our services based on user behavior and feedback.
Personalization: To recommend relevant courses and tailor content to your preferences.

4. Cookies and Similar Technologies

4.1 What Are Cookies?

Cookies are small files placed on your device to enhance user experience and functionality.

4.2 Types of Cookies We Use

Essential Cookies: Necessary for website functionality.
Performance Cookies: Help us analyze website interactions.
Functionality Cookies: Remember user settings and preferences.
Advertising Cookies: Used for targeted advertising.

4.3 Managing Cookies

You can manage cookie preferences through your browser settings or our cookie consent tool. Please note that disabling cookies may affect website functionality.

5. Data Sharing and Disclosure

We take data confidentiality seriously and do not sell personal data. We may share information in the following scenarios:

Service Providers: With third parties dedicated to providing services (e.g., payment processors).
Legal Requirements: When legally mandated to do so.
Business Transfers: In cases of company merger or asset sale.
With Consent: When authorized by you to share your information.

6. Data Retention and Deletion

6.1 Retention Period

We retain your information as long as necessary for service delivery and legal compliance.

6.2 Account Deletion

You may request account deletion anytime; we will process your request within 30 days.

6.3 Data Backups

Deleted information may remain in backup systems temporarily, but we will not restore it post-deletion.

7. Your Rights and Choices

Depending on your location, you may have rights regarding your personal information:

Access: Request access to your personal data.
Correction: Request corrections to inaccuracies.
Deletion: Request deletion under certain conditions.
Restriction: Ask us to limit data processing.
Objection: Object to data processing for marketing purposes.
Withdrawal of Consent: Withdraw consent at any time.

8. Data Security

We implement robust measures to protect your personal information, including encryption and access controls. However, no method of data transmission is completely secure.

9. International Data Transfers

Your information may be processed outside your home country. We ensure appropriate safeguards for data transfers.

10. Children’s Privacy

Our services are not directed at children under 13. If we learn that we inadvertently collected information from a child, we will take appropriate steps to delete such information.

11. Third-Party Links and Services

Our website may contain links to third-party sites that are not operated by us. We do not control these external websites and are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party sites you visit.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Any significant changes will be communicated by posting the revised policy on this page and updating the “Last Updated” date. We recommend reviewing this Privacy Policy regularly for any updates.

13. Contact Us

For any questions or concerns regarding this Privacy Policy or our data practices, please contact us at:

Cyber Ballet LLC
2093 Philadelphia Pike
Box 2594
Claymont, Delaware 19703, USA

Email: [email protected]
Phone: (800) 322-2594

14. Data Protection Officer

We have appointed a Data Protection Officer (DPO) responsible for overseeing data privacy matters. You can contact our DPO at:

Data Protection Officer
Cyber Ballet Information Technology Training Company
Email: [email protected]

15. Complaints

If you believe your personal information has been mishandled or if you have concerns about our responses to your data-related inquiries, you have the right to lodge a complaint with the appropriate supervisory authority. We encourage you to reach out to us first so we can address your concerns directly.

16. California Privacy Rights

California residents have specific rights under the California Consumer Privacy Act (CCPA). For details about these rights and how to exercise them, please refer to our “California Privacy Notice.”

17. European Economic Area (EEA) Residents

If you are located in the EEA, you have specific rights under the General Data Protection Regulation (GDPR), including the rights to access, correct, delete, restrict processing, and data portability. To exercise these rights, please contact us through the information provided above.

18. Acknowledgment

By using Cyber Ballet’s website and services, you acknowledge that you have read and understood this Privacy Policy and agree to the practices described herein.

19. Data Breach Notification

In the event of a data breach compromising your personal information, we will follow our internal procedures to contain and investigate the breach, and notify affected individuals without delay, as required by applicable laws.

20. Sub-processors

We may use sub-processors to assist in providing our services. All sub-processors are vetted, and agreements are in place to ensure your data is handled in compliance with applicable laws.

21. Data Protection Impact Assessment

For high-risk processing activities, we conduct Data Protection Impact Assessments (DPIAs) to identify and mitigate risks to your personal information.

22. Privacy by Design and Default

We integrate data protection measures into our design processes, ensuring that we only collect and process personal data necessary for our services.

23. Employee Training

Employees receive regular training on data protection to ensure understanding and compliance with this policy.

24. Automated Decision-Making and Profiling

Cyber Ballet does not engage in automated decision-making or profiling that has legal effects or significant consequences on individuals.

25. Cross-Border Data Transfers

For users outside of the United States, your information may be transferred to, stored, and processed in the U.S. By using our services, you consent to this transfer.

26. Accountability

We maintain records of our data processing activities to demonstrate compliance with data protection principles.

27. Privacy Shield Compliance

If applicable, Cyber Ballet adheres to the EU-U.S. Privacy Shield Framework regarding the collection, use, and retention of personal data.

28. Specific Data Processing Activities

We may process personal data for marketing communications, analytics, and tracking purposes to enhance user experience.

29. Data Minimization

We adhere strictly to data minimization principles, only collecting data that is necessary for specific purposes.

30. Retention Schedules

Our data retention schedules are guided by legal and business requirements, and further details can be requested.

31. Special Categories of Personal Data

We do not seek to collect sensitive personal data unless mandated by law.

32. Consent Management

We maintain a system for managing consent for processing personal data, ensuring users can easily manage their preferences.

33. Local Legal Requirements

This policy is designed to comply with privacy laws applicable in multiple jurisdictions.

34. Privacy Policy Updates Log

We maintain a log of changes made to this Privacy Policy, available upon request.

35. Dispute Resolution

In case of disputes regarding this policy or data practices, we encourage resolving matters directly with us before seeking further actions.

36. Language

The Privacy Policy is written in English, and in case of conflicts with translations, the English version prevails.

37. Severability

If any part of this policy is found to be unenforceable or that provision will be limited or eliminated to the minimum extent necessary, so that the remaining provisions of this Privacy Policy will remain in full force and effect.

38. Conclusion

Cyber Ballet is dedicated to safeguarding your privacy and the security of your personal information. We aim to be transparent in our data practices and to provide you with control over your information. If you have any inquiries or concerns regarding this Privacy Policy or our data practices, please reach out to us using the contact information provided above.

39. Glossary of Terms

To clarify the terminology used in this Privacy Policy, we provide definitions for the following key terms:

Personal Data: Information relating to an identified or identifiable person.
Data Controller: The entity that determines the purposes and means of processing personal data.
Data Processor: An entity that processes personal data on behalf of the data controller.
Data Subject: The individual to whom the personal data pertains.
Consent: A clear, informed, and voluntary indication of a data subject’s wishes.
Profiling: Automated processing of personal data to evaluate personal aspects.
Pseudonymization: Processing personal data in a way that prevents identification without additional information.

40. Acknowledgment of Receipt

By using our services, you affirm that you have read and understood this Privacy Policy. We may also require explicit acknowledgment through various methods, such as during account creation or through notify notifications.

41. Privacy Policy Version Control

Current Version: 2.0
Last Updated: 10/25/2024
Effective Date: 10/25/2024

Previous versions of this Privacy Policy are available upon request.

42. Data Protection Officer (DPO) Statement

Our Data Protection Officer is dedicated to advising and ensuring compliance with data protection laws, monitoring adherence to our policies, providing guidance on Data Protection Impact Assessments, and cooperating with supervisory authorities.

43. Cookie Policy Summary

While we have a comprehensive Cookie Policy, here’s a brief summary: We utilize cookies and similar technologies to improve your website experience, analyze traffic, and offer social media functionalities. You can manage your cookie preferences through your browser settings.

44. Accessibility

We strive to make our Privacy Policy accessible to everyone. If you require this document in another format, please contact us, and we will accommodate your needs.

45. Legal Basis for Processing (GDPR)

For users in the EEA, we process personal data based on one or more of the following legal bases:

Consent: You provided clear consent for processing.
Contract: Necessary for fulfilling a contract with you.
Legal obligation: Required for compliance with laws.
Vital interests: Crucial for protecting someone’s life.
Public task: Necessary for performing a public interest task.
Legitimate interests: Needed for our legitimate interests unless overridden by your rights.

46. Final Statement

This Privacy Policy reflects our commitment to privacy and responsible information handling in compliance with applicable laws. By using Cyber Ballet’s services, you agree to the practices detailed herein. We recommend regularly reviewing this policy as it may be updated in the future.

Thank you for trusting Cyber Ballet with your personal information. We value your privacy and are committed to maintaining the confidentiality and security of your data.

47. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us using one of the following methods:

Email: [email protected]
Phone: +1 (800) 322-2594
Mailing Address:
Cyber Ballet LLC
2093 Philadelphia Pike, Box# 2594
Claymont, Delaware 19703
USA

For urgent matters, please reach out directly to our Data Protection Officer:
Email: [email protected]
Phone: +1 (800) 322-2594

We appreciate your engagement with Cyber Ballet and look forward to supporting your information technology training needs while respecting your privacy.

California Privacy Notice for Cyber Ballet LLC

Last Updated: 10/25/2024

This California Privacy Notice (“Notice”) supplements our Privacy Policy and is intended to inform California residents about their rights under the California Consumer Privacy Act (CCPA) pertaining to the collection and use of their personal information.

1. Information We Collect

In the past 12 months, we may have collected the following categories of personal information about California residents:

Personal Identification Information: Full name, email address, phone number, and postal address.
Account Information: Username, password, and profile picture (if provided).
Educational Information: Course enrollments, completion data, and certifications.
Payment Information: Billing address and credit card details (processed securely).
Communication Data: Feedback, survey responses, and support inquiries.
Media Uploads: Profile pictures and submitted assignments.
Automatically Collected Information: Device information, IP address, browsing history, and usage data.

2. How We Use Your Information

We may use the personal information we collect for the following purposes:

To deliver our training services and programs.
To customize user experience and enhance our website.
To communicate with you regarding your account and services.
To process transactions and send confirmations.
To respond to inquiries and provide customer support.
To adhere to legal obligations and prevent fraudulent activities.
For analytical purposes to improve our services.

3. Sharing Your Information

We do not sell your personal information to third parties. However, we may share your personal information with the following:

Service Providers: Third-party vendors who assist in executing our services (e.g., payment processors, cloud services, customer support).
Legal Compliance: Authorities or other parties as required by law or to respond to legal requests.
Business Transfers: In connection with potential mergers, acquisitions, or asset sales.

4. Your Rights Under CCPA

California residents have the following rights regarding their personal information:

Right to Know: You may request to know the categories and specific pieces of personal information we have collected about you, as well as the purposes for which we collected and shared it.
Right to Delete: You may request the deletion of your personal information, subject to certain exceptions (e.g., legal obligations).
Right to Opt-Out of Sale: Though we do not sell personal information, if this changes, you will have the right to opt-out of such sales.
Right to Non-Discrimination: You have the right not to be discriminated against for exercising any of the rights outlined in this Notice.

5. How to Exercise Your Rights

To exercise your rights under the CCPA, please contact us at:

Email: [email protected]
Phone: +1 (800) 322-2594
Mailing Address:
Cyber Ballet LLC
2093 Philadelphia Pike, Box# 2594
Claymont, Delaware 19703
USA

To verify your identity, we may ask for information to confirm that you are the individual about whom we have collected personal information.

6. Changes to This Notice

We may update this California Privacy Notice periodically to reflect changes in our practices. We will notify you of any material changes by posting the revised Notice on our website and updating the “Last Updated” date.

7. Contact Us

If you have any questions or concerns about this Notice or our data practices, please contact us at:

Cyber Ballet
Email: [email protected]
Phone: +1 (800) 322-2594
Mailing Address:
Cyber Ballet LLC
2093 Philadelphia Pike, Box# 2594
Claymont, Delaware 19703
USA

This Notice serves to ensure that California residents are informed about their privacy rights and the way their personal information is treated. Thank you for trusting Cyber Ballet with your personal information!